Helping the most successful companies
in the world hire the people that
keep them that way.
| Helping the most successful companies in the world hire the people that keep them that way. |
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Frequently Asked Questions For Clients Below are some of the questions most frequently asked by our clients who administer our Online Assessments. To find answers to the questions most often asked by applicants please see Applicant FAQ's. For help with questions not listed below or for technical support please contact customer support.
How do I contact Scheig Customer Support? A: Customer support is very important to us. Each client is assigned a personal, highly trained Client Support Representative available toll-free at 800.999.8582 or by email at cservice@scheig.com, to answer questions and provide support. Q: Back to Top What are the computer operating requirements to access the Assessment site? A: Applicants can access the site with the internet using most modern web browswers such as Internet Explorer, Netscape, Firefox, and Opera. Q: Back to Top How long does it take to administer the Scheig System? A: The Scheig System allows you to assess, screen, identify, interview and hire top performers in less than one hour of administrative time. Q: Back to Top How long does it take an applicant to complete the assessment? A: It will take most applicants approximately 35 - 45 minutes to complete the assessment. Q: Back to Top How are the applicants results reported back to me? A: The T-score will be returned via email to the address you have given us. We can copy the results to anyone else in your organization that may need them. Q: Back to Top How soon will I get the applicant's assessment results? A: Online assessment results are emailed to you instantly when the applicant completes the assessment. Q: Back to Top How do I get a copy of an applicant's results resent to me? A: Contact our office either by phone or email and supply us with the applicants name and social security number. We will email another copy of the results to you. Q: Back to Top Can I get a report of all applicants I have assessed? A: Upon request we can provide you with a customized report of your account. These reports can be created alphabetically by applicant name, by assessment date or by T-score for any time period you specify. Q: Back to Top My applicant is saying that they have already taken the assessment. How can I find out? A: Contact our office either by phone or email and supply us with the applicants name and social security number. We can verify for you if they have taken the assessment. If they have we can forward a copy of the results to you. Q: Back to Top Can an applicant take the assessment more than once? A: Scheig recommends that you allow an applicant to retest no sooner than 6 months. Q: Back to Top Are the assessments available in any language besides English? A: Several of our assessments are available in different languages. We have translated versions for select assessments in Spanish, French and Romanian. We also offer a few of our assessments in versions customized for Australia, East India and the United Kingdom. Q: Back to Top We have other positions in our organization that we would like to use assessments for, what other systems do you offer? A: Scheig offers over 70 different job specific assessments. You can see the complete "Available Systems" list on this website or contact your Customer Support Rep for more details. Q: Back to Top I would like to use the assessment for a position you do no have listed, can you develop one for us? A: Yes! Scheig Associates can develop Hiring and Performance systems specific to your company's needs based on your own best people in as little as five weeks. Remember: Our Assessments are blind to both experience and education. You are assessing for behavior! 1.800.999.8582 Scheig Associates cservice@scheig.com |
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